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Comcast Cuts Call Time With Crestron DigitalMedia & DVPHD Digital Video Processor

Crestron was brought in to the Denver, Colorado, Comcast Command Center to help the call center collaborate as a group. Comcast wanted the ability to view call center data and collaborate as a group, instead of gathering around one computer or receiving information at individual work stations.

The Crestron system integration solution helps Comcast reduce staffing and reallocate resources to higher level responsibilities. When Comcast is ready to expand, the control system is ready for placement in other rooms and other sources.

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Every job is custom, but most corporate clients are interested in a variety of presentation systems including projectors, projection screens, large-format flat panel displays and high definition video conferencing. Additionally, CCS has the ability to integrate a room control system to provide total control over your audiovisual components.