When the initial new-user courses are complete and evaluated, supplemental and advanced/leveled training is offered on an annual basis for those who have previously received their initial instruction. To deliver relevant and authentic advanced-level workshops, the CCS training department provides unique offerings to reach those who are either within close proximity or who might be seeking professional development from a distance. To vary our offerings the CCS Team offers personalized one-on-one workshops, ongoing open registration workshops with face-to-face collaboration and hands-on practice, and live remote workshops via video conferencing. The cost of these workshops will vary dependent upon travel, preparation, and resources provided. Again, a needs assessment is administered at the conclusion of the training to determine customer understanding of product and satisfaction of services.