{"id":2385,"date":"2013-08-30T13:00:32","date_gmt":"2013-08-30T13:00:32","guid":{"rendered":"http:\/\/blog.ccsprojects.com\/?p=812"},"modified":"2013-08-30T13:00:32","modified_gmt":"2013-08-30T13:00:32","slug":"comcast-cuts-call-time-with-crestron-digitalmedia-dvphd-digital-video-processor","status":"publish","type":"post","link":"https:\/\/ccsprojects.com\/comcast-cuts-call-time-with-crestron-digitalmedia-dvphd-digital-video-processor\/","title":{"rendered":"Comcast Cuts Call Time With Crestron DigitalMedia &#038; DVPHD Digital Video Processor"},"content":{"rendered":"<p>Crestron was brought in to the Denver, Colorado, Comcast Command Center to help the call center collaborate as a group. Comcast wanted the ability to view call center data and collaborate as a group, instead of gathering around one computer or receiving information at individual work stations.<\/p>\n<p>The <a title=\"call center system integration\" href=\"https:\/\/ccsprojects.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Crestron system integration solution helps Comcast reduce staffing<\/a> and reallocate resources to higher level responsibilities. When Comcast is ready to expand, the control system is ready for placement in other rooms and other sources.<\/p>\n<div style=\"margin-bottom: 5px;\"><\/div>\n<div style=\"margin-bottom: 5px;\"><strong><a title=\"Comcast Cuts Customer Service Call Time With Crestron DigitalMedia &amp;amp; DVPHD Digital Video Processor\" href=\"https:\/\/www.slideshare.net\/CCSPresentationSystems\/comcast-cuts-customer-service-call-time-with-crestron-digitalmedia-dvphd-digital-video-processor\" target=\"_blank\" rel=\"noopener noreferrer\">Comcast Cuts Customer Service Call Time With Crestron DigitalMedia &amp;amp; DVPHD Digital Video Processor<\/a> <\/strong> from <strong><a href=\"https:\/\/www.slideshare.net\/CCSPresentationSystems\" target=\"_blank\" rel=\"noopener noreferrer\">CCS Presentation Systems Inc.<\/a><\/strong><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Crestron was brought in to the Denver, Colorado, Comcast Command Center to help the call center collaborate as a group. Comcast wanted the ability to view call center data and collaborate as a group, instead of gathering around one computer or receiving information at individual work stations. The Crestron system integration solution helps Comcast reduce [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[121],"tags":[850,851,742,98,852,853,854],"acf":[],"_links":{"self":[{"href":"https:\/\/ccsprojects.com\/wp-json\/wp\/v2\/posts\/2385"}],"collection":[{"href":"https:\/\/ccsprojects.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ccsprojects.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ccsprojects.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ccsprojects.com\/wp-json\/wp\/v2\/comments?post=2385"}],"version-history":[{"count":0,"href":"https:\/\/ccsprojects.com\/wp-json\/wp\/v2\/posts\/2385\/revisions"}],"wp:attachment":[{"href":"https:\/\/ccsprojects.com\/wp-json\/wp\/v2\/media?parent=2385"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ccsprojects.com\/wp-json\/wp\/v2\/categories?post=2385"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ccsprojects.com\/wp-json\/wp\/v2\/tags?post=2385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}